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3 Tips for Stop Job Ghosting- Why Interested Applicants Don't Pick Up the Phone

Hate reaching out to interested job seekers via phone and not hearing back? Juvo Jobs has 3 tips to help you combat this issue and improve your communication skills.

*Ring Ring* ... "Your call has been forward to an automated voice message system."

As an employer or hiring manager, has this happened to you? It can suck, or at least be a little discouraging when you call to let an interested job seeker know you want to schedule an interview with them but instead, get sent straight to voicemail. It’s like you put in all this effort to find the perfect employee, then, they are too scared to pick up the phone.

Lucky for you, Juvo Jobs has some quick tips to overcome this communication barrier. Today we’ll talk about 3 key tips when it comes to communicating with prospective talent in your area and stopping job ghosting across the board.

1. Time of Day

The majority of hourly workers have another jobs, so calling them during your regular 9-5 may result in a ghosted call. Make sure you’re calling interested seekers at the right time of day. If you've tried calling early in the morning, maybe try again in two days by calling in the afternoon, or even after business hours to increase your chances of getting in touch. We have to admit- sometimes, it doesn't even matter what time you call them at, especially if they're a part of the younger generation...

2. Demographics Matter

If the person you’re trying to reach is a ‘Gen Z-er’- chances are, they won’t pick up the phone to talk. In fact, research shows that 90% of Gen Z are anxious about speaking on the phone, even going as far as to say having an awkward conversation on the phone is one of the top three things they want to avoid most in life. A great way to get around this is to speak their language. Don't think texting is professional? Think again. Text those interested, or use some other method of non-verbal communication, like chatting with seekers on the Juvo Jobs app if they've reached out to connect. Texting takes, what Gen-Z thinks of as the 'awkward' layer of communicating, away, resulting in a higher chance of you getting a response.

3. Leave a compelling voicemail

Picking up the phone for an unmarked number can be a little intimidating for anyone, especially with all the spam reports we hear about these days. It's inevitable that you're going to get sent straight to voicemail. When that happens, leave a brief but informative message. Tell them they can text you at ‘this’ number, or email you at ‘this’ address, instead of requesting a call back only. Be sure to include your name, company name, the name of the position they inquired about, and some sort of call to action, like, ‘I’d love to make a decision by Thursday,’ so they can respect your time too.

If you’ve tried all these tips and all else fails, reach out to the Juvo Jobs team of hiring experts! We’d love to help you improve your communication efforts and increase your job seeker pool. Happy Juvoing! 😀


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