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Juvo Jobs Privacy Policy

Privacy Policy

Last updated October 19, 2023
 

Introduction

Juvo360 is an online community where workers come together to help each other get ahead. We're dedicated to helping all Juvo360 members connect to seize job opportunities, share work advice, and navigate the work and life landscape. We use data to help our members find work opportunities, affordable housing, and other lifestyle needs, access resources, and give and receive the support everyone needs to find success.

This Privacy Policy helps you to understand the types of information Juvo360, Inc. (“JuvoJobs”) collects from and about you, explains how we use and disclose your information, including to help you get the most from the Juvo360 community and connect you with new work opportunities, affordable housing, and other lifestyle needs, and lets you know how you can make choices about how we use your information. This Privacy Policy applies to the collection of information from all visitors and users of our website and community at www.Juvo360.com, any websites or mobile applications that link to this Privacy Policy, and the services, products, and features that we provide (collectively, the “Services”).

As always, using any Juvo360 service is subject to our Privacy Policy and our Terms of Use. We recommend that you read the complete policy to understand how we use data to help you with our Services. You may also click on any link below to navigate to a specific Section. If you are a California resident and would like to see a summary of the privacy disclosures applicable to you, please review Section 9 of this Privacy Policy for our California Privacy Notice.

If you have any questions or comments about this Privacy Policy, please email us at info@Juvo360.com

  1. WHAT INFORMATION DO WE COLLECT ABOUT YOU?

  2. HOW DO WE USE THE INFORMATION WE COLLECT?

  3. HOW DO WE DISCLOSE THE INFORMATION WE COLLECT?

  4. WHAT RIGHTS AND CHOICES DO YOU HAVE?

  5. DO WE LINK TO THIRD PARTIES?

  6. WHO MAY USE THE SERVICES?

  7. HOW DO WE PROTECT AND STORE YOUR INFORMATION?

  8. CAN WE MAKE UPDATES TO OUR PRIVACY POLICY?

  9. CALIFORNIA PRIVACY NOTICE

1. WHAT INFORMATION DO WE COLLECT ABOUT YOU?

a. Information You Provide to Us

We collect information directly from you while you use our Services. Here is a list of the most common types of information we may collect from you.

Information Collected from Members

  • Contact Information. When you sign up to search for available jobs through our Services, you provide us with information such as your name, email address, home address, phone number, social media handle, and login information. You may also upload a profile picture.

  • Employment Information. You may provide information about your employment and education history, employment credentials (such as licenses or professional memberships), job preferences (including targeted compensation), and certain personal characteristics such as your military/veteran status. Additionally, you can provide honors, awards, training, a personal website URL, and other information.

  • Demographic information. We may collect demographic information, such as your age, gender, and zip code. We may also ask you for optional demographic information such as citizenship, race, disability status, and ethnicity in connection with certain employment opportunities. Your provision of this information is entirely voluntary, and will be used only for the purposes of providing the Services to you. This information may be considered “sensitive” or “sensitive personal information” under applicable law, and we will comply with applicable legal requirements in our collection and use of such information.

  • User Content. You may voluntarily choose to submit or otherwise make available certain content including video through our Services. For example, you may post your resume, an introductory video, work history and other application materials. You may also choose to post in our Juvo360 Community, or on company and college pages, and the contents of your posts may be viewable and usable by other users of the Services. If you follow a person or organization in our Juvo360 Community, you may be listed among its followers, which may be viewed by others, including the page owner.

  • Inferences. Using the other information collected about you, we may draw inferences about you, reflecting what we believe to be your preferences, characteristics, predispositions, and attitudes.

  • Address Book and Other Services That Sync with the Services. You may use our address book or “contacts” importer (or other similar features) to upload your address book into our Services. We store this information (including phone numbers, names, email addresses and other information) and use it to help you manage and leverage your contacts in connection with work-life success and our Services.

  • Communications. If you contact us for customer service, to provide feedback, or to participate in a survey or sweepstakes, we may receive information such as your name, email address, and phone number. We also will receive the contents of any communications you have with us. This might include requests, questions, and issues regarding your account, our Services, or other topics you might raise.

Information Collected from Business Partners and Potential Business Partners

  • Contact and Business Information. If you are an employee or agent of a company or other organization interested in learning how our Services can benefit your organization, or an employee of a company or business that uses our Services or provides services to us, the information you provide us through the Services to make a request or conduct business with us might include your name and contact information, your organization's name, and any other information you choose to provide.

  • Commercial Information. We collect information regarding products or services you may order from us or provide to us, as well as information necessary for us to fulfill such orders and maintain our commercial relationship. We also may collect comments you submit and surveys or profiles you complete.

b. Information We Collect Through Automated Means

As you use the Services, we collect certain information about you automatically as described in this subsection:

  • Usage Data. We collect and analyze information about how you use our Services. This information includes the dates and times you access our Services, the features you use and the pages you visit, the browser(s) through which you access our Services, the types of content you upload or post to our Services, error logs and other system activity, and the websites or applications through or from which you access the Services. We may also use these service providers to collect on a real-time basis information on how you use and navigate our websites. This may include mouse movements and how you scroll through our website, but we do not collect keystroke data. The information (including your IP address) collected by the technology will be disclosed to or collected directly by these service providers, who use the information to evaluate your use of the Services. When you interact with and use our chatbot and/or coaching functions, you may interact with Artificial Intelligence features, and we and our service providers will collect and store your interactions with the chatbot as well as the contents of your chat for (i) quality and assurance purposes, (ii) to provide you with support, (iii) to help develop and improve products and services, and (iv) analysis.

  • Device Data. We collect and analyze information about the devices you use to access our Services. This information might include your IP address, information about your device's hardware, the operating system on your device and the version of that operating system, your language preferences, and unique device identifiers such as mobile IDs or advertising IDs.

  • Location Information. When you use the Services, we and our service providers collect general location information from your computer or mobile device. General location information means information to identify the city and state in which your device is located based on its IP address. We may also request that you provide your zip code or city and state. This information allows us to suggest jobs or other content based on your general location. With your permission, we may also collect precise geolocation information from your device, passed to us from third-party services or GPS-enabled devices that you have set up. Most mobile devices allow you to prevent real time location data being sent to us through your device settings.

  • Cookie and Tracking Technology Data. We and our service providers and partners collect information about you and your use of the Services through the use of “cookies” and similar technologies, such as tracking pixels and ad tags, to understand how you navigate through and interact with our Services, to learn what content is popular, to enhance the Services and provide you with a more relevant and personalized experience, for authentication and advertising purposes, to save your preferences, and to collect certain usage, device and location information as described above. Cookies are small text files that web servers place on your device; they are designed to store basic information and to help websites and apps recognize your browser. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be accessed every time you use the Services. Tracking pixels (sometimes referred to as web beacons or clear GIFs) are tiny electronic tags with a unique identifier embedded in websites, online ads, and/or email; they are designed to collect usage information like ad impressions or clicks and email open rates, to measure the popularity of our Services and associated advertising, and to access cookies. To generally update your cookies settings to notify you when a cookie is being set or updated or to disable cookies altogether, please consult your web browser settings. Please note that if you delete or choose not to accept cookies from us, you may miss out on certain features of our Services.

c. Information We Collect from Others

We may collect information about you from third parties, including the following:

  • Log-in Services and Social Network Connections. If you access the Services through a third-party connection or log-in (e.g., through a social network), you may allow us to have access to and store certain information from your social network profile. This information may include your name, social network log-in, including your username and password, profile picture, “likes,” images you upload, and list of friends, depending on your settings on such services. If you do not wish to have this information disclosed, do not use a social networking connection to access the Services. For a description of how social networking sites handle your information, please refer to their privacy policies and terms of use, which may permit you to modify your privacy settings.

  • Other Third Parties. We may also receive additional information about you to supplement the information we collect directly from third parties, such as our affiliates, business partners, marketers, data co-ops into which companies contribute certain information about their customers (e.g., name and email address) in exchange for information from one another to enhance their customer lists and preferences, researchers, analysts, and other parties. This information includes information such as demographic, contact, and statistical information and employment history.

2. HOW DO WE USE THE INFORMATION WE COLLECT?

We and our partners use the information we collect from and about you for the following business and operational purposes:

  • Operate the Services, including creating a member profile for you

  • Administer any surveys, promotions or contests

  • Provide, improve, personalize, enhance, and promote our Services

  • Process, fulfill and invoice for transactions and services requested by you

  • Analyze use of our Services

  • Communicate with you, including for transactional, marketing and promotional purposes, in accordance with applicable legal requirements

  • Gain insights into prospective customers or users that might have an interest in our Services

  • Provide customer support, including responding to questions, requests, and issues

  • Conduct research

  • Detect and prevent fraud

  • Resolve disputes, protect ourselves and other Services users and others, and enforce any legal terms that govern use of our Services

  • Comply with laws, regulations, and other legal process and procedures

We may also use your information as follows:

Combined/De-identified Information. We may combine the information we collect through the Services with information we collect automatically or receive from other sources to help you get the most out of the Service, and combined information may be used in accordance with this Privacy Policy. We may also aggregate and/or de-identify information collected through our Services in such a way that the information cannot reasonably be linked to you or your device. We may use de-identified or aggregated data for any purpose, including for research and marketing purposes, and we may disclose such data to any third parties, including advertisers, promotional partners, sponsors, and others.

Online Advertising. We may allow third-party advertising technologies (e.g., ad networks and ad servers) on our Services that use cookies and similar technologies to deliver relevant and targeted content and advertising to you on the Services and other websites you visit and applications you use. The ads may be based on various factors such as the content of the page you are visiting, information you provide, your searches, demographic data, and other information we collect about you. These ads may be based on your current activity or your activity over time and across other websites and online services and may be tailored to your interests. We sometimes also associate cookies with de-identified data linked to or derived from data you have submitted to us (e.g., your email address) and disclose such information to advertising partners and vendors in hashed, non-human-readable form to provide you with more relevant ads when you visit other websites and mobile applications.

Notice about Cookies and Tracking Technologies. We do not have access to, and this Privacy Policy does not govern, the use of cookies or other tracking technologies that may be placed on devices you use to access our Services by non-affiliated third parties. If you are interested in more information about tailored browser advertising and how you can generally control cookies from being put on your devices to deliver tailored advertising, you may visit the Network Advertising Initiative's Consumer Opt-Out link or the Digital Advertising Alliance's Consumer Opt-Out link to opt out of receiving tailored advertising from companies that participate in those programs. To opt out of Google Analytics for display advertising or customize Google display network ads, visit the Google Ads Settings page. For additional ways to opt out of targeted advertising activities under applicable law, see Section 4 below. Please note that these opt-outs apply per browser and per device, so you will have to opt out for each device—and each browser on each device—through which you access our Services.

 

Notice About Do Not Track. Do Not Track (“DNT”) is a privacy preference that is available in certain web browsers. We are committed to providing you with meaningful choices about the information collected on our Services for third party purposes and provide information on how to opt-out where possible above. We do not currently recognize or respond to browser-initiated DNT signals. Learn more about Do Not Track . Please note that Do Not Track is a different privacy mechanism than the user “preference signal” referenced in Section 4 below, which is a browser-based control that indicates whether you would like to opt out of processing of your information for certain purposes under applicable laws, such as the “sale” of your information or the disclosure of your information for targeted advertising purposes. Please see the Section 4 below for more information.

3. HOW DO WE DISCLOSE THE INFORMATION WE COLLECT?

We disclose the information we collect from and about you for the following business and operational purposes:

  • To Potential Employers. We may disclose your name, contact information, and employment information with potential employers, as well as with their affiliates, agencies and service providers (e.g., their applicant tracking system providers). The Potential Employers may search for your profile and contact you with information about jobs and job-related services in which you have expressed interest. They may send you marketing information by text, mail or email. You should refer to the Potential Employer's terms of service and privacy policy for more information on what information on how they will use, share, and protect your information.

  • To Service Providers. We provide access to or disclose your information to third parties that perform services on our behalf, such as advertising, analytics, data storage and processing, customer support, billing, payment processing, security, fraud prevention, and other, similar services.

  • To Affiliates. We provide access to or disclose your information to our affiliates who may use your information for the same purposes described in Section 2 of this Privacy Policy to operate and improve their respective services.

  • For Legal Reasons or the Protection of Juvo360 and Others. We will disclose the information we collect from and about you if required by law or legal process or if we believe in good faith that disclosure is reasonably necessary to: (i) enforce our Terms of Use, this Privacy Policy, or other contracts with you or your employer if you are an employee of a business partner, including investigation of potential violations; (ii) respond to claims that any content violates the rights of third parties; and/or (iii) protect the rights, property or personal safety of Juvo360, our affiliates, our employees, our users, our partners, and/or third parties. This includes exchanging information with other companies and organizations for fraud protection, spam/malware prevention, and other similar purposes.

  • To Surveys and Contest Providers. We will share your information with contest or survey sponsors and/or administrators. In accordance with law, if you are the winner of a contest or sweepstakes, we may disclose your first name and city/state on a publicly available winners' list.

  • For Business Transfers. In the event of the sale of some or all of our assets, or a transfer, merger, reorganization, dissolution, or similar event involving our business (including in contemplation of such transactions), your information may be shared with any potential or actual acquirer. If such transfer is subject to any mandatory restrictions under applicable laws, we will comply with those restrictions.

  • To Other Unaffiliated Third Parties. We may also disclose your information to other unaffiliated third parties such as parties we collaborate with in connection with integration, co-marketing and certain other coordinated efforts and other third parties whose offers we believe you may value. Notwithstanding the foregoing, we will not disclose mobile phone numbers collected solely through our SMS text programs to unaffiliated third parties for their marketing purposes.

  • With Your Consent. If you consent to our disclosure of your information, we will disclose your information consistent with your consent. In addition, we may disclose aggregate or de-identified information which cannot be used to identify an individual to any third party, including advertisers, promotional partners, and sponsors, at our discretion.

4. WHAT RIGHTS AND CHOICES DO YOU HAVE?

You have the following rights and choices with respect to your information:

a. Rights Regarding Your Information

Depending on where you live, you may have the right to make certain requests regarding your “personal information” or “personal data” (as such terms are defined under applicable law).We extend these rights to all individuals who are entitled to such rights under applicable law. We may also extend some of these rights to other individuals, regardless of residency, subject to this Privacy Policy. Please note that if you are a Colorado resident, all of the rights in this section will apply to you.

Specifically, if you live in certain states or localities, you have the right to ask us to do some or all of the following:

  • Inform you about the categories of personal information we collect or disclose about you; the categories of sources of such information; the business or commercial purpose for collecting your personal information; and the categories of third parties with whom we disclose personal information.

  • Provide you access to and/or a copy of certain personal information we hold about you.

  • Correct or update personal information we hold about you.

  • Delete certain personal information we have about you.

  • Opt out of the processing of your personal information for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects, if applicable.

You may also have the right to opt out of “sales” of your information and “sharing/use of your information for targeted advertising” as described below in subsection c. In addition, we do not discriminate against you for exercising your rights.

Please note that certain information may be exempt from such requests under applicable law. For example, we need to retain certain information to provide the Services to you.We also need to take reasonable steps to verify your identity before responding to a request, which may include, at a minimum, depending on the sensitivity of the information you are requesting and the type of request you are making, verifying your name and email address.You may also be permitted to designate an authorized agent to submit certain requests on your behalf.In order for an authorized agent to be verified, you must provide the authorized agent with signed, written permission to make such requests or a power of attorney. We may also follow up with you to verify your identity before processing the authorized agent's request. If you would like further information regarding your legal rights or would like to exercise any of them, please contact us at support@Juvo360.com.

Depending on applicable law, you may have the right to appeal our decision to deny your request, if applicable. If we deny your request, we will provide you with information on how to appeal the decision, if applicable, in our communications with you.

b. Right to Opt Out of Marketing Communications

Email marketing. You can unsubscribe from our marketing emails via the unsubscribe link provided in the emails or by emailing us at support@Juvo360.com. Please note that it may take us some time, consistent with our legal obligations, to process your request. Even if you opt out from receiving marketing messages from us, you will continue to receive administrative messages from us, updates to our policies and practices, and other communications regarding our relationship or transactions with you.

SMS marketing. To stop receiving text messages from us, text “STOP” in response to any text message, or send an email to support@Juvo360.com with “SMS unsubscribe” in the subject line.

c. Right to Opt Out of Sales of Personal Information and Processing/Sharing of Personal Information for Targeted Advertising Purposes

As explained in the “To Other Unaffiliated Third Parties” provision in Section 3 above, we sometimes disclose information (e.g., usage information, online identifiers, and/or hashed email addresses) to unaffiliated third parties we collaborate with or that provide online targeted advertising that we think may be of value to you, or to assist us with analytics. These disclosures may be considered a “sale” or the processing/sharing of personal information for targeted advertising purposes under applicable law.

If you would like to opt out of our online disclosure of your personal information for purposes that could be considered “sales” or “sharing” for purposes of targeted advertising, please email us at support@Juvo360.com. You can also submit a request to opt out of our offline disclosures of information that are subject to applicable opt out rights by emailing us at support@Juvo360.com with the subject line “Offline Opt Out”.

Please note that if you have a legally-recognized browser-based opt out preference signal turned on via your device browser, we recognize such preference in accordance with applicable law.

5. DO WE LINK TO THIRD PARTIES?

Our Services may contain links to third-party websites and third-party plug-ins, such as Facebook or LinkedIn. If you choose to use these sites or features, please note that we do not have control over the third parties that operate these websites and services and are not responsible for the information they collect when you use these features, or their content or privacy practices. We encourage you to read their privacy policies before using their websites or services or giving them your information.

6. WHO MAY USE THE SERVICES?

Juvo360 is available to all adults in the United States who want to use the Juvo360 Community to connect with other workers, find jobs, affordable housing and other lifestyle options.

Please note that Juvo360 is located in the United States and provides the Services, and processes your data, in the United States. Juvo360 may subcontract the processing of your data to, or otherwise disclose your data to, service providers and business partners in countries other than your country of residence, including the United States, in accordance with applicable law. Such third parties may be engaged in, among other things, the provision of our Services to you, the processing of transactions, and/or the provision of support services. By providing us with your information, you acknowledge and agree to any such transfer, storage, or use.

The Services are not intended for children under the age of 16, and we do not knowingly collect or use personal information from children under the age of 16. You are not permitted to use the Services if you are under the age of 16. If you are a parent or guardian who believes that your child has provided us with personal information, please contact us. If we discover personal data from a child under the age of 16, we will take steps to remove that data from our databases.

7. HOW DO WE PROTECT AND STORE YOUR INFORMATION?

We remain committed to protecting and caring for the security of your information. We have implemented and maintain reasonable security practices and procedures that are appropriate to the nature of the information that we collect and process about you. We take measures to protect your information against accidental or unlawful destruction, loss, alteration, disclosure, or access. However, no method of transmission over the internet, and no means of electronic or physical storage, is absolutely secure. By using our Services, you acknowledge and accept that we cannot guarantee the security of your information transmitted to, through, or on our Services, and that any such transmission is at your own risk.

We will keep your information for as long as necessary to fulfill the purposes described above, unless a longer retention is required or permitted by law.We may delete or de-identify your information sooner if we receive a verifiable deletion request, subject to exemptions under applicable law.The retention period that applies to your information may vary depending on the Services you use and how you interact with them.We may retain cached or archived copies of your information.

8. CAN WE MAKE UPDATES TO OUR PRIVACY POLICY?

We reserve the right to make changes to this Privacy Policy at any time. By continuing to use the Services, you are confirming that you have read and understood the latest version of this Privacy Policy.

9. CALIFORNIA PRIVACY NOTICE

This California Privacy Notice (“Notice”) gives California residents the additional information about our information collection and use practices required by the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (“CCPA”). If we use a term that is capitalized in this Notice and we don't define it herein, you can find the definition for the term within this Juvo360 Privacy Policy.

This Notice provides information about the categories of personal information that we collect from California residents, the purposes for which we use the information, the categories of third parties to whom we disclose the information for business purposes, our “sales” and “sharing” of information, and retention practices.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Sale and Sharing of Personal Information

As explained in Section 3, we sometimes disclose personal information to third-party advertising providers for targeted advertising purposes, so that we can provide you with more relevant and tailored ads regarding our Services, or use analytics partners to assist us in analyzing use of our services and our user/customer base. The disclosure of your personal information to these third parties to assist us in providing these services may be considered a “sale” of personal information under the CCPA, or the “sharing” of your personal information for purposes of “cross-context behavioral advertising.”

 

The following chart lists the categories of personal information we have sold or shared over the last 12 months and the categories of third parties to which we have sold or shared:

If you would like to opt out of our online disclosure such as through cookie and pixel technology of your personal information for purposes that could be considered a “sale” or “sharing,” please email us at support@Juvo360.com. You can also submit a request to opt out of our offline disclosures of information that are subject to applicable opt out rights by emailing us at support@Juvo360.com with the subject line “Offline Opt Out”. Please note that we do not knowingly collect or sell the personal information of minors under 16 years of age.

Sensitive Personal Information

The CPPA provides consumers with the “right to limit” the use of their “sensitive personal information” (as defined in the CCPA) to certain business purposes. As explained in our Privacy Policy, we may ask you for optional demographic information such as citizenship, race, disability status, and ethnicity in connection with certain employment opportunities. Your provision of this information is entirely voluntary and will be used only for purposes in connection with providing the Services to you. This information may be considered “sensitive personal information” under the CCPA. However, please note that we do not use sensitive personal information for purposes for which the “right to limit” applies.

Please note that if you have a legally-recognized browser-based opt out preference signal turned on via your device browser, we recognize such preference in accordance with applicable law.

“Shine the Light” Disclosure

The California “Shine the Light” law gives residents of California the right under certain circumstances to request information about whether we disclose certain categories of personal information (as defined in the Shine the Light law) with third parties for their direct marketing purposes. To make such a request, please email us at Support@Juvo360.com

Retention

We will keep your personal information for as long as necessary to fulfill the purposes described above, unless a longer retention is required or permitted by law. We may delete or de-identify your information sooner if we receive a verifiable deletion request that complies with law, subject to exemptions under applicable law. The retention period that applies to your information may vary depending on the Services you use and how you interact with them. We may retain cached or archived copies of your information.

Terms of Service

As of January 1, 2024

TERMS OF SERVICE AGREEMENT FOR JUVO360

PLEASE READ THE FOLLOWING TERMS OF SERVICE (THE “TERMS OF SERVICE” OR THE “AGREEMENT”) CAREFULLY; IT IS A BINDING LEGAL AGREEMENT. BY USING THE SERVICE, YOU AGREE TO BE LEGALLY BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT, THEN YOU MAY NOT ACCESS OR USE JUVO360.COM, THE JUVO JOBS APP OR ANY OTHER JUVO360 ASSET (THE “SITE”) OR THE SERVICES AVAILABLE THROUGH THE SITE (THE “SERVICE”), WHICH IS A SERVICE OF JUVO360, LLC. JUVO360, LLC. GRANTING YOU PERMISSION TO USE THIS WEBSITE IS EXPRESSLY CONDITIONED UPON YOUR ASSENT TO ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT, TO THE EXCLUSION OF ALL OTHER TERMS.

Juvo360, LLC (doing business as “Juvo360, JuvoJobs”) is offering the Service solely for use by the person or entity in whose name an account is registered through the Site (the “Subscriber” or “you”) and not for the use or benefit of any third party. Juvo360, LLC may change, suspend or discontinue the Service at any time, including the availability of any feature, database, or content. Juvo360, LLC may also impose limits on certain features of the Service or restrict Subscriber’s access to parts or all of the Service without notice or liability. Juvo360, LLC reserves the right, at its discretion, to modify this Agreement at any time by posting a notice on the Site, or by sending Subscriber a notice via email, text or in-app chat and you consent to receipt of such notice. Subscriber shall be responsible for reviewing and becoming familiar with any such modifications. Use of the Service by Subscriber following such notification constitutes Subscriber’s acceptance of the terms and conditions of this Agreement as modified. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to this Agreement. You can review the most current version of the Terms of Service at any time at: http://juvo360.com

1. ACCESS TO THE SERVICE

Juvo360, LLC will use reasonable efforts to ensure that the Service is available twenty-four hours a day, seven days a week. However, there will be occasions when the Service will be interrupted for maintenance, upgrades and emergency repairs or due to failure of telecommunications links and equipment. Reasonable steps will be taken by Juvo360, LLC to minimize such disruption where it is within Juvo360, LLC’s reasonable control. YOU AGREE THAT Juvo360, LLC WILL NOT BE LIABLE IN ANY EVENT TO YOU OR ANY OTHER PARTY FOR ANY SUSPENSION, MODIFICATION, DISCONTINUANCE OR LACK OF AVAILABILITY OF THE SERVICE OR OTHER CONTENT. Juvo360, LLC retains the right to create limits on use and storage with respect to the Service in its sole discretion at any time with or without notice.

Subscriber certifies to Juvo360, LLC that if Subscriber is an individual (i.e., not an entity) Subscriber is at least 18 years of age. Subscriber also certifies that it is legally permitted to use the Service, and takes full responsibility for the selection and use of the Service. This Agreement is void where prohibited by law, and the right to use the Service is revoked in such jurisdictions. Juvo360, LLC makes no claim that the Service may be lawfully used or that Content (as defined hereafter) may be uploaded or downloaded outside of the United States. Access to Content may not be legal by certain persons or in certain countries. If you use the Service from outside the United States, you do so at your own risk and you are responsible for compliance with the laws of your jurisdiction. Subscriber shall be responsible for obtaining and maintaining any equipment or ancillary services needed to connect to and use the Service, including, without limitation, modems, hardware, software, and long-distance or local telephone service. Subscriber shall be responsible for ensuring that such equipment or ancillary services are compatible with the Service.

2. GENERAL TERMS

When signing up for the Service, you must provide your full name, full company name (if applicable), a valid e-mail address, and any other information requested to complete the signup process. When signing up for a paid account, or upgrading a free account to a paid account, you must provide your full name, full company name (if applicable), a valid e-mail address, your correct billing information, and any other information requested in order to complete the signup or upgrade process.

In addition, the following terms also apply: You must be 18 years or older to use this Service. Accounts registered or automated login attempts by “bots” or other automated methods are not permitted. Your login may only be used by one person, a single login shared by multiple people is not permitted. You are responsible for maintaining the security of your account and password. Juvo360, LLC cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.

You are responsible for all Subscriber Content (as defined hereafter) posted and activity that occurs through or under your account (even when Subscriber Content is posted by others). Any fraudulent, abusive, or authorized activity may be grounds for termination of Subscriber’s right to Service or to access the Site and may be grounds for potential liability against Subscriber. Subscriber may not post or transmit, or cause to be posted or transmitted, any communication or solicitation designed or intended to obtain a password, account, or private information from any other user. Subscriber shall not share his or her password with any other person or entity; violation of this provision will be a material breach of this Agreement and may result in immediate cancellation of the Subscriber’s account. Subscriber agrees to notify Juvo360, LLC immediately of any actual or suspected loss, theft, or unauthorized use of Subscriber’s account or password. Failure to do so shall constitute a material breach of this Agreement, which may result in immediate termination of Subscriber’s account.

One person or legal entity may not maintain more than one free account. You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws of your jurisdiction (including but not limited to copyright laws). You must not modify, adapt, or hack the Service or modify another website so as to falsely imply that it is associated with the Service, Juvo360, LLC, or any other Juvo360, LLC service.

You may not resell the Service to any third party as a private label or with the inclusion of a mark-up fee without the expressed written consent of Juvo360, LLC. Violation of any of the terms of this Agreement may result in the termination of your account and your access to the Service. While Juvo360, LLC prohibits certain conduct and content on the Service, you understand and agree that Juvo360, LLC cannot be responsible for the Subscriber Content posted on the Service and you nonetheless may be exposed to such materials, which you may find objectionable. You agree to use the Service at your own risk. Juvo360, LLC reserves the right to refuse Service to anyone or cancel an account for any reason at any time.

3. PAYMENT, REFUNDS, AND UPGRADING TERMS

A valid credit card is required for paying accounts. The Service is billed in advance on a monthly or annual basis and is non-refundable. There will be no refunds or credits for partial months of Service, upgrade/downgrade refunds, or refunds for months unused with an open account. In order to treat everyone equally, no exceptions will be made. All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and Subscriber shall be responsible for payment of all such taxes, levies, or duties. Subscriber agrees to pay for any such taxes that might be applicable to your use of the Service and payments made by you herein. Payments are processed through third-party payment processors, and you agree to be bound by the terms of use and privacy policies of such payment processors. Juvo360, LLC reserves the right to change its fees at any time, upon notice to you if such change may affect your existing subscriptions, and any such changes will be posted on the Site or the Service.

 

4. QUALITY OF SERVICE & GENERAL CONDITIONS

While Juvo360, LLC. will work to respond to all incoming support requests within one business day, there is no agreement to respond within a certain period of time.

You understand that Juvo360, LLC. uses third party vendors (hereinafter referred to as the “Vendors”) and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.

Verbal, physical, written or other abuse (including threats of abuse or retribution) with respect to any Juvo360, LLC. customer, employee, member, director, officer or vendor will result in immediate account termination.

 

5. WARRANTY DISCLAIMER

Subscriber acknowledges that Juvo360, LLC. has no control over, and no duty to take any action regarding: which Content (as defined hereafter) Subscriber accesses via the Site; what affects the Content may have on Subscriber; how Subscriber may interpret or use the Content; or what actions Subscriber may take as a result of having been exposed to the Content. Subscriber releases Juvo360, LLC. from any and all liability for Subscriber having acquired, used, relied on, acted upon (or not acquired) Content obtained or obtainable through the Site. Juvo360, LLC. makes no representations or warranties concerning any content contained in or accessed through the Site, and Juvo360, LLC. will not be responsible or liable for the accuracy, completeness, copyright compliance or legality of material or Content contained in or accessed through the Site.

THE SERVICES, CONTENT AND SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT. Juvo360, LLC. MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE SITE OR THE SERVICES, INCLUDING ANY REPRESENTATION OR WARRANTY THAT THE USE OF THE SITE OR SERVICES WILL (A) BE TIMELY, UNINTERRUPTED, SECURE OR ERROR-FREE OR OPERATE IN COMBINATION WITH ANY OTHER HARDWARE, SOFTWARE, SYSTEM OR DATA, (B) MEET YOUR REQUIREMENTS OR EXPECTATIONS, (C) BE FREE FROM ERRORS OR THAT DEFECTS WILL BE CORRECTED, (D) BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS (E) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE; AND (F) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS.

TO THE FULLEST EXTENT ALLOWED BY LAW, JUVO360, LLC. DISCLAIMS ANY LIABILITY OR RESPONSIBILITY FOR THE ACCURACY, RELIABILITY, AVAILABILITY, COMPLETENESS, LEGALITY OR OPERABILITY OF THE CONTENT, MATERIAL AND/OR SERVICES PROVIDED ON THIS SITE. BY USING THIS SITE, YOU ACKNOWLEDGE THAT JUVO360, LLC. IS NOT RESPONSIBLE OR LIABLE FOR ANY HARM RESULTING FROM (1) USE OF THE SITE; (2) THE TEMPORARY OR PERMANENT INABILITY TO ACCESS OR RETRIEVE ANY CONTENT FROM THE SITE AND (3) DOWNLOADING INFORMATION CONTAINED ON THE SITE; INCLUDING, WITHOUT LIMITATION, HARM CAUSED BY VIRUSES, WORMS, TROJAN HORSES, OR ANY SIMILAR CONTAMINATION OR DESTRUCTIVE PROGRAM.

THE LIMITATIONS SPECIFIED IN THIS SECTION WILL SURVIVE TERMINATION OR EXPIRATION OF THIS AGREEMENT. SOME STATES DO NOT ALLOW LIMITATIONS RELATING TO IMPLIED WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO SUBSCRIBER.

 

6. LIMITATION OF LIABILITY

You expressly understand and agree that Juvo360, LLC. and its directors, officers, employees, agents and members shall not be liable for any direct, indirect, incidental, special, consequential, punitive or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Juvo360, LLC. has been advised of the possibility of such damages), whether sounding in contract, tort, strict liability, warranty or other legal or equitable theory, resulting from: (i) the use or the inability to use the Service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the Service; (v) for any amounts that exceed the fees paid by you to Juvo360, LLC. under this Agreement during the six (6) month period prior to the occurrence giving rise to your claim or cause of action against Juvo360, LLC.; (vi) or any other matter arising out of or relating to the Service or your use thereof (including but not limited to security breaches relating to data stored in connection with the Service). Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to Subscriber. The limitations specified in this Section will survive termination or expiration of this Agreement and apply even if any limited remedy specified in this Agreement is found to have failed of its essential purpose.

 

7. INDEMNIFICATION

You agree to indemnify and hold harmless Juvo360, LLC., its contractors, and licensors, and their respective directors, officers, employees, members, shareholders and agents from and against any and all claims, liabilities, losses, actions, causes of action, demands, costs and expenses, including but not limited to attorneys’ fees, arising out of your use of the Service (or any third party using Subscriber’s account), your violation of this Agreement, or infringement of any intellectual property or other right of any person or entity in connection with the Service or your use thereof. The terms specified in this Section will survive termination or expiration of this Agreement.

8. MODIFICATION TO SERVICE

Juvo360, LLC. reserves the right at any time or periodically to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. Prices of all Service, including but not limited to monthly subscription plan fees to the Service, are subject to change upon 30 days’ notice from us. Such notice may be provided at any time by posting the changes to Juvo360 Website (www.Juvo360, LLC) or the Service itself. Juvo360, LLC. shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

 

9. EXTERNAL JOB BOARDS AND OTHER VENDORS

The Service may contain links to other websites and vendors. Any such links to other websites do not represent an endorsement, sponsorship, or approval of the material on and/or generally of such website(s). Such other websites are not within the supervision or control of Juvo360, LLC. or the Site. Unless explicitly otherwise provided, neither Juvo360, LLC. nor the Site make any representation or warranty whatsoever about any third party site that is linked to the Site, or endorse the products or services offered on such site. Juvo360, LLC. and the Site disclaim: (a) all responsibility and liability for content on third party websites and (b) any representations or warranties as to the security of any information (including, without limitation, credit card and other personal information) you might be requested to give any third party, and you hereby irrevocably waive any claim against the Site or Juvo360, LLC., and its directors, officers, employees, agents and members with respect to such sites and third party content.

Juvo360, LLC. assumes no liability for loss or damage as the result of the incorrect presentation of information, including prices and ratings, on any screen that results in a transaction of any kind, with a vendor found through using the Service.

Juvo360, LLC. provides no warranty or guarantee that you will receive the same results as shown in the customer testimonials or any other rating system found in the Service.

10. CANCELLATION AND TERMINATION

You are solely responsible for properly canceling your account. An email or phone request to cancel your account is not considered cancellation. You can cancel your account at any time by clicking on the Account link (visible after you log in) in the global navigation bar at the top of the screen and finding the “Cancel your account” link. This is the only way in which you may cancel your account. All of your Content will be immediately deactivated. If you cancel your Service before the end of your current paid up period (month, quarter, half-year, full-year), your cancellation will take effect immediately and you will not be charged again, nor will you receive a refund for the unused portion of the payment period. You will have access to your features up to the end date of your account paid period.

Juvo360, LLC, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service for any reason at any time. Such termination of the Service will result in the deactivation of your Account and your access to your Account, and the forfeiture and relinquishment of all Content in your Account. Juvo360, LLC reserves the right to refuse service to anyone for any reason at any time.

11. COPYRIGHT AND CONTENT OWNERSHIP

The Site and its contents are intended solely for the use of Juvo360, LLC’s Subscribers and may only be used in accordance with the terms of this Agreement. All materials displayed or performed on the Site, including, but not limited to text, data, information, graphics, logos, tools, photographs, images, illustrations, audio, video and animations (“Site Content”) are the property of Juvo360, LLC and/or third parties and are protected by United States and international copyright laws. All trademarks, service marks, and trade names are proprietary to Juvo360, LLC and/or third parties. Subscriber shall abide by all copyright notices, information, and restrictions contained in any Content accessed through the Service. Site Content and Subscriber Content are referred to collectively as “Content.”

The Site is protected by copyright pursuant to U.S. copyright laws, international conventions, and other copyright laws. Except as explicitly permitted in the next paragraph of this Agreement, Subscriber may not copy, modify, publish, transmit, upload, participate in the transfer or sale of, reproduce, create derivative works based on, distribute, perform, display, or in any way exploit, any of the Site Content, software, materials, or Service in whole or in part.

Subscriber may download or copy the Site Content for his, her or its individual use only and not for any other person or entity, and provided that Subscriber maintains all copyright and other notices contained in such Site Content. Subscriber may not make multiple copies of the Site Content or otherwise distribute or transmit such Site Content to any other person or entity.

Subscriber acknowledges and agrees that if Subscriber uses any part of the Service to contribute Subscriber Content, Juvo360, LLC will have a non-exclusive, perpetual, worldwide, royalty-free, freely transferable right, under all of Subscriber’s intellectual property rights, to copy, cache, publish, display, perform, distribute, translate and store such Subscriber Content and to allow others to do so. Subscriber warrants, represents and agrees Subscriber has the right to grant Juvo360, LLC and the Site the rights set forth above. Subscriber represents, warrants and agrees that it will not contribute any Subscriber Content that (a) infringes, violates or otherwise interferes with any copyright or trademark of another party, (b) reveals any trade secret, unless Subscriber owns the trade secret or has the owner’s permission to post it, (c) infringes any intellectual property right of another or on the privacy or publicity rights of another, (d) is libelous, defamatory, obscene, pornographic, abusive, indecent, threatening, harassing, hateful, offensive or otherwise violates any law or right of any third party, (e) contains a virus, Trojan horse, worm, time bomb or other computer programming routine or engine that is intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or information, or (f) remains posted after Subscriber has been notified that such Subscriber Content violates any of sections (a) to (e) of this sentence. Juvo360, LLC reserves the right to remove any Subscriber Content from the Site, suspend or terminate Subscriber’s right to use the Service at any time, or pursue any other remedy or relief available to Juvo360, LLC and/or the Site under equity or law, for any reason (including, but not limited to, upon receipt of claims or allegations from third parties or authorities relating to such Subscriber Content or if Juvo360, LLC is concerned that Subscriber may have breached the immediately preceding sentence), or for no reason at all.

All resume or other documents uploaded to your account by you, another user within your account, or an applicant, can be retrieved by you through the provided user interface or application programming interface (API).

Juvo360, LLC does not pre-screen Subscriber Content, but Juvo360, LLC and its designee have the right (but not the obligation) in their sole discretion to refuse or remove any Content that is available via the Service.

The Site, including but not limited to the look and feel of the Service, is trademark © 2015 Juvo360, LLC. All rights reserved. You may not duplicate, copy, or reuse any portion of the HTML/CSS or visual design elements without express written permission from Juvo360, LLC. In cases in which such permission is given, all copyright and “powered by” notices, images and texts (“notices”) in rendered pages and outgoing emails must be present. The location of the notice on the page may be altered so long as the notice remains clearly visible.

12. PROMOTIONS AND MARKETING

This service is intended to provide you with a publicly available list of companies, jobs, housing and care services and therefore your usage of this service is not intended to be private. Unless expressly prohibited in writing or electronically by you, you agree that Juvo360, LLC can use your brand identity, organization or company name and mention your usage of this Service in press releases, interviews, promotional materials, sales sheets, presentations, websites and other self-promotional channels. You also agree that a “powered by Juvo” graphic or text link can be included with your listings unless you choose to disable or hide this fact. Any promotions or discounts are valid for services to which the promotion or discount was originally applied; subsequent upgrades or add-on services are not guaranteed any promotions or discounts.

13. PRIVACY POLICY

Please review our Privacy Policy, which governs the use of personal information on the Site and in connection with the Service, and to which Subscriber agrees to be bound as a condition of this Agreement and use of the Site and Service.

14. ELECTRONIC DELIVERY POLICY

You agree that we may provide to you required notices, agreements and other information concerning the Service electronically. While refunds will be handled promptly when warranted, by using the Service you also agree that Juvo360, LLC is not responsible for valid charges incurred as the result of failed electronic delivery of email messages to the address you provide, either by the fault of Juvo360, LLC or another third party.

15. RESOLUTION OF DISPUTES

Any disputes arising out of the use of the Service shall be governed by the laws of Georgia, without regard to any conflict of laws principles, and any proceedings shall solely be brought in the state and federal courts located in Atlanta, GA. You consent to the exclusive jurisdiction of and venue in such courts. You also acknowledge and agree that the venue provided for herein is the most convenient forum for both you and Juvo360, LLC and waive any objection to jurisdiction and/or venue and any objection based on a more convenient forum in any action between you and Juvo360, LLC (and/or its officers, directors, employees, members and agents) and/or otherwise in connection with the Service.

16. MISCELLANEOUS

This Agreement (including the Privacy Policy), as modified from time to time, constitutes the entire agreement between you and Juvo360, LLC with respect to the subject matter hereof and supersedes any and all prior or contemporaneous understandings or agreements, written or oral, regarding the subject matter hereof. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder. Juvo360, LLC shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond Juvo360, LLC’ reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation. If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Agreement shall otherwise remain in full force and effect and enforceable. This Agreement will be binding upon, and inure to, the benefit of each party and such party’s heirs, representatives, successors and assigns; provided, however, that this Agreement is not assignable, transferable or sublicensable by or through Subscriber except with Juvo360, LLC’s prior written consent. Juvo360, LLC may assign this Agreement in whole or in part at any time without Subscriber’s consent. No agency, partnership, joint venture, or employment is created as a result of this Agreement and Subscriber does not have any authority of any kind to bind Juvo360, LLC in any respect whatsoever. Questions about the Terms of Service should be sent to support@Juvo360.com.

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