Logistics Administrator


Job ID:



Norcross, GA 


Transportation, Warehouse


Competitive annually

Zip Code:


Employment Type:

Full time



Job Description:

Basic Responsibilities:
  • Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with internal and external parties.
  • Ability to manage and maintain several projects simultaneously.
  • Ability to work well in team environment.
  • Answers incoming customer calls/emails regarding logistics issues, product problems, service questions and general client concerns.
  • Update customer information in the customer service database to produce orders and labels for shipping.
  • Communicating issues accurately and in a timely manner.
  • Providing proofs of delivery and/or other transportation documentation
  • Ensuring logistics information flow through facility.
  • High focus on customer relationships and managing through customer challenges.
  • Communicate with sales team to fix customer issues.
  • Handling customer orders efficiently and accurately with extreme attention to detail; seeing through to delivery.
Daily assignments to include:
  • Understand the scope of work required to deliver jobs – work with Sales/Customer to get accurate information.
  • Provide warehouse with scope of work and any revisions – enter notes into Pace that reflect exactly what need to happen to material produced on a job to ensure proper delivery.
  • Create advance notification for Warehouse- this involves creating a document that has all the pertinent information to accurately identify and receive product into the inventory management system.
  • Format shipping list/documents – taking client spreadsheet and formatting to enter into our system.
  • Working knowledge of ordering/inventory system
  • Create and receive label approval
  • Ensure that all orders/labels are sorted – the Warehouse request that orders are given to them by date point and kit configuration. This may require 2-30 setups.
  • Enter/update courier tickets
  • Provide tracking and other reports
  • Tax Breakdowns for Accounting
  • Request audits/counts from warehouse
  • Daily Orders – entering orders received via email and phone.
  • Daily Orders Monthly Billing
  • Post Kit Request – research / track shipments –final disposition of printed material (inv., recycle)
  • Provide requested information to Sales Assistants, Sales, and Customers 

Job Requirements:

Willingness to train on internal database platform such as Printstream or Access
Experience in Fulfillment or Logistics
Strong documented Microsoft Office Experience required
Experience in Print (preferred but not required)
Company Info
Norcross, GA, United States

Company Profile